Testimonials

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Shaun was absolutely amazing. My girlfriend and I were struggling to find a mortgage broker who was able to set us up with a mortgage due to our credit. Shaun not only did what we needed but by far exceeded any expectation we had. Shaun started our mortgage application on the weekend and by early Tuesday had our mortgage set up with a far better rate than our previous option. Shaun has made buying our first home a lot easier and much less stessfull by working around our schedules as much as possible. Shaun had a lot of good information for us to understand finances and the way it all works. We will definitely be using Shaun in the future and look forward to doing so.Shaun is very professional and is highly recommend by us to anyone purchasing a home.

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Shaun is Numero Uno (Broker) in our books! Buying a house can be a lot of hassle with many pitfalls and pose many unforeseen conditions that the average person might not be aware of, so it is with great relief that we were able to hook up with the services of Shaun Serafini who was able to guide us through the process with the upmost professionalism and expediency. He did an awesome job for us and we’ll be forever grateful for his tremendous service and selfless effort in GETTING THE DEAL DONE!!! Thanks, Shaun!

Kim T & Gene A. – Lethbridge

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Shaun was extremely great to work with and helped me buy my first home with ease. I highly recommend working with Shaun for your mortgage needs.

Chris B – Lethbridge

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Shaun eliminated added stress and headaches that comes along with a purchase such as this. I would feel comfortable recommending his services to any family or friends. He was always on top of things and very meticulous. At every step of the process I felt that I had all the information that I needed, to make well-informed decisions. He was always available with quick responses. This was very critical in my situation, as I had a short window from my offer to close date. Appreciate all your help in making things go so smoothly!

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Kind, Compassionate, & Sensible! I have now had several dealings with Shaun on real estate and loan ventures. He was excellent, helpful and friendly during the high times of buying revenue property as well as level headed and compassionate during the low times of family illness and extending lines of credit. Our family could not have been happier with Shaun’s service and keen sense of finances. This man will go above and beyond and try to make the whole process easy and understandable to the consumer. I would highly recommend him.

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We wanted to thank you so much for everything that you have done for us. Dealing with you was a huge part of where we are today and we can’t thank you enough for that. You are definitely on the top of our list when referring to others. All the best Shaun and Thanks again!! 🙂 

Tom & Sandy T. – Lethbridge, Alberta

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Shaun is the mortgage broker superhero!! You will be hard pressed to find someone else to help you with your mortgage and house buying needs with the knowledge, positive attitude and caring that Shaun provides. I know because I looked before I was introduced to Shaun. I am a first time home buyer and due to some complications with the building process things did not go as smoothly as one can hope for. During this time I was able to really rely on and trust Shaun to take care of the mortgage side of things, which helped to keep the stress way down and really restored my faith in being able to trust people to complete the things they said that they will. Thanks Shaun! I always mention you whenever I get the chance!

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Thank you so much for your help!!! We couldn’t have bought our first home without you. Honestly, you’ve helped us do something many thought was impossible. Happy Summer!

Adam & Francy T. – Fort MacLeod, Alberta

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Shaun helped us buy our first home, and he was great to work with.  He provided excellent service and advice throughout the buying process and beyond.  Shaun explained everything to us so we never felt lost in the process.  In fact, our lawyer mentioned that he was surprised with how familiar we were with the ins and outs of buying a home after dealing with Shaun.  He truly went above and beyond what we expected.  We had a  fantastic experience and we would highly recommend him to anyone looking to buy a home.  We can’t  praise him enough.  Thanks Shaun!

Jose and Alanna S. – Lethbridge, Alberta
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I could not have asked for a better mortgage broker than Shaun.  He was always available when I had questions, (and I had a lot of them! ) and was quick to get back to me with any information I needed.  I would recommend Shaun to anyone that enjoys being treated with impeccable customer service.  He was able to beat the banks rates by an impressive margin and continues to help us out along the way with all our finance needs.  Thanks so much Shaun!! It has been greatly appreciated!

Lisa P. – Calgary, Alberta
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I cannot say enough about Shaun and the service he’s provided my husband and I. We were new to the city of Lethbridge, just starting out in our professional careers (and carrying the student loan debt to prove it!) and hoping to buy our first home. Other financial institutions wouldn’t even consider helping us with a mortgage. Shaun met with us,  took a look at our options and has helped us purchase our first home- we moved in August 1. All I can say, with utmost sincerity, is thank you.  Thank you, thank you, thank you! I have and will continue to tell all my friends about the great work Shaun has done for us and continues to  do!        

Asheley C.  – Lethbridge, Alberta
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We refinanced our mortgage with Shaun and I would highly recommend him to anyone considering refinancing, or applying for a mortgage. He is very helpful, knowledgeable, and efficient.  Thanks Shaun!    

Janis M. – Lethbridge, Alberta
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I have nothing but Kudos for you Shaun, you took the time to sit and  explain things in a language I understood. Also you were always up for  coming and answering our questions at any time or day. Without you we  wouldn’t have our beautiful house!!! Thanks again  

Jackie G. — Coalhurst, Alberta 
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Now that we’ve been in our new place for almost 2 months, that have passed in an absolute blur, I wanted to say thank you for the excellent  mortgage you arranged for us. I was very pleased with the way you  understood our situation and got us a mortgage that fit.  

 Wesley P. — Lethbridge, Alberta
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Buying a home is an exciting and intimidating journey for anyone. This journey for me was especially thrilling as I have waited many years to be in a position to purchase my own home. For quite some time I was under the assumption I was unable to qualify for a mortgage on my own. The process of purchasing a home was very foreign to me being that I was a first-time buyer. Shaun was encouraging and helpful to me in a number of ways throughout this process.
A long time acquaintance from Fernie, I knew that I could trust Shaun to help me through this process and as I assumed, I was not disappointed. In fact, I could not have been more fortunate to have him provide me with his services and he was able to do so from 150 km away (I live in Okotoks).
Shaun was trustworthy, friendly and willing to answer any of my questions at any time. He responded to me through email, phone and fax (even when he was on personal holidays) in order to assist me in receiving the mortgage that was best for me and my family.
Shaun went over and above what would be considered necessary in helping me obtain my mortgage.  He also provided me with information, purchase documents and recommended an excellent home inspector. Shaun also stayed in touch after the home purchase to ensure I was satisfied and to answer any questions I had. He has sent me a token of Thanks and a Christmas card. These personal touches show his dedication to both his customers and the profession. I will be grateful for years to come for his assistance in helping me with my first mortgage and home purchase. I would be more than happy to refer Shaun to anyone I know to assist them with their mortgage broker needs. Thank you Shaun for making this process such a fantastic and memorable experience.

Melissa – Okotoks, Alberta

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Excellent Service! Shaun has done 4 mortgages for me now and I’ve never had better rates or service from anyone.

-Derek Conte

Shaun gives legendary customer service – voted # 1 broker in Lethbridge because he is #1 . If you want to make life easy – go see Shaun for your mortgage wishes and relax while he puts his professionalism into action and helps you realize the purchase of your new property . Thanks Shaun – you’re the best !

-L. Williams-Freeman

Shaun provided me with all the comfort and information that i needed as a first time home owner. I have and will continue to recommend him to any family or friends in the market for a new home.

-Morgan Munro

 

Following our move from the U.K. the thought of obtaining our first Canadian mortgage was a very overwhelming and daunting task. Shauns friendly and approachable manner made us feel completely at ease, even our million and one questions never fazed him!! As ours was a more complex application Shauns expertise, knowledge and commitment to us was outstanding. His updates and follow up service to his clients is very reassuring and we wouldn’t hesitate to recommend his services

-John Twist

After contacting our bank to discuss a mortgage and not receiving much help. We decided to look for a broker and we were referred to Shaun. Our personal situation was not a simple one to deal with IE. self employed, credit history, mortgage amount. Shaun never blinked an eye at any of these issues. Shaun was amazing to work with and was able to find us a mortgage that suited our needs. Thank you Shaun for getting our family into our dream home.

-Ryan Schwartz

I called Shaun to provide some advice on my existing mortgage. I was unhappy with my lender and wanted to make a change. Even with three years remaining on that mortgage, Shaun was able to prepare a strong, realistic business case for paying a termination fee and signing into a new mortgage elsewhere. I haven’t looked back since, and could not be happier with both Shaun and my new lender. Despite the 200km between us, Shaun was readily available through the entire process. He is my first recommendation to all friends and family who are looking for mortgage assistance.

-David Lees

Who knew getting a mortgage could be so transparent and hassle free. Shaun took all the hassle off my hands. I’ve already recommended him to many friends and family.

-Catharine Reader

Shaun is The Best!! He knows what financing option will work best for us. He was the only person who said “YES” you guys can get a mortgage… It only took us 1 meeting with him and after that were already looking at houses… He is way beyond AWESOME…Highly recommended!!!

-Serafim Rolle

Shawn Found us a very good rate. We were very happy with everything would definitely recommend his services to friends. We will be using Shawn again.

-Jesse Sadlowski

Shaun is so easy to deal with and got us a great rate. He set up my original mortgage and I just renewed with him as well. I highly recommend Shaun as your next mortgage broker!

-Richelle Ho